Abstract

SOLITARIO, Romina; GARBUS, Pamela  and  STOLKINER, Alicia. Rights, Citizenship And Participation In Health: Its Relationship With Simbolic Accessibility To Service. Anu. investig. [online]. 2008, vol.15. ISSN 1851-1686.

This work analyzes the accessibility to the attention in health of the users of a health unit located in Buenos Aires City. The accessibility is defined as a relationship that is built between the subjects and the services, that arises of a combination between the conditions and speeches of the services and the conditions and representations of the subjects. It is considered that there is an intimate relation between the symbolic accessibility and the social participation of the services users. We interviewed users with participation in health, and users without active participation in this area, in order to investigate the relationship that each group builds with the service. Users without participation in health, show feelings of gratitude toward the workers of the center, as well as they blame them in a personal way when there was a failure in the attention. On the contrary, it is possible to find conceptions of Right to the Attention in Health in users with participation in health, although these conceptions appear connected with a "selective" right, not universal.

Keywords : Accessibility; Services; Rights; Participation.

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