Abstract

VASQUEZ FONSECA, Violeth Margarett; GOMEZ  PASOS, Juan Carlos; MARTINEZ, Jeraim  and  SALGADO, Adriana. Relationship between burnout and job satisfaction in health professionals. Salud(i)Ciencia [online]. 2019, vol.23, n.4, pp.1-10. ISSN 1667-8682.  http://dx.doi.org/www.dx.doi.org/10.21840/siic/158957.

The aim of the study was to analyze the relationship between the degree of job satisfaction and burnout in professionals of the Clinical Hospital Herminda Martín. The study was quantitative, descriptive-correlational, cross-sectional and non-experimental. The sample of 166 officials was representative and was composed and sampling was probabilistic. The professionals belonged to the emergency services, anesthesia service, surgical ward, internal medicine and surgery services. The instruments used were the Maslach Inventory for Burnout and the S20/23 by J. M. Peiró and J. M. Meliá to measure job satisfaction. In addition, sociodemographic aspects were incorporated. The reliability coefficient of the instruments was 0.871 for job satisfaction and 0.625 for burnout. The results obtained concluded that there is a significant negative correlation between job satisfaction and burnout. There were no significant differences between the variables studied and the sociodemographic aspects, except for the service dimension, because the results indicated that the medicine and emergency units had higher burnout indicators, while the anesthesia and ward service had low burnout rates and greater indicators of job satisfaction. 91% of the sample was at risk of suffering from burnout, while 52.6% revealed job satisfaction. The dimensions with highest evaluations were supervision and intrinsic satisfaction, while working conditions and the physical environment must be improved. On the other hand, in relation to burnout, people indicated that they suffered from high depersonalization and low personal fulfillment. It is necessary to create strategies in each service to improve the indicators of burnout and job satisfaction found.

Keywords : job satisfaction; burnout professional; healthcare professionals; occupational health, physical exhaustion.

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