Abstract

DE CARVALHO, Rodney F.. The Discourse of Integrated Systems: A case study. Rev. iberoam. cienc. tecnol. soc. [online]. 2011, vol.6, n.18, pp.105-136. ISSN 1850-0013.

We investigate, from 1969 until the beginning of 2004, the evolution of the concepts of Integrated Management Systems and Integrated Network Management at Embratel, then Brazil's long distance and international telephone and data operator and carrier. Through interviews with people involved and influential in the evolution of the discourses of Systems of Integration, Distributed Systems and Standardized Architectures, and in the production of IT artifacts aligned with this vision that, as we will see, is also transformed throughout the period, as the technological advances made feasible its accomplishment, we try to analyze the importance of the discourse and some key CTS concepts in the creation of IT systems and its relation with the evolution of IT in Brazil. It is important to observe that the Embratel object of our study does not keep any relation with the company that exists today, whose shareholding control belongs to Telmex. Now it's formed by other people, other organizational structures, other values and other goals.

Keywords : Infrastructure; Integration; Ssystems; Telecommunications.

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