Abstract

FERRARI, Liliana et al. Questionnaire for the evaluation of styles, forms and types of mobbing (CEMTAL): structure and psychometric properties. Anu. investig. [online]. 2015, vol.22, n.1, pp.61-70. ISSN 1851-1686.

The questionnaire of styles, forms and types of Mobbing (CEMTAL) was administered to a group of 1902 workers from public and private organizations in Argentina. The questionnaire includes an individual dimension, with a series of items Likert-type formatted, organized according to a theoretical model in which harassment is composed of 5 structural factors (Relationality, Intrusiveness, Disqualification, Regulatory compliance, and Physical/Sexual contact) and a Scale of symptoms. All factors showed a high internal consistency, with values α of Cronbach between .67 (Physical /Sexual contact) and .88 (Int rusiveness). The questionnaire also includes an organizational dimension made up of four scales created ad hoc to evaluate this aspect. The results indicate that the CEMTAL faithfully reproduces the structure of the proposed theoretical model. In addition, it not only evaluates mobbing from a twin-track approach (objective - subjective) but it complements the individual perspective with an organizational one.

Keywords : Mobbing; Questionnaire; Factor Structure; Reliability.

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