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Información, cultura y sociedad

versión impresa ISSN 1514-8327versión On-line ISSN 1851-1740

Resumen

GONZALEZ GUITIAN, María Virginia  y  PONJUAN DANTE, Gloria. Models and methodologies for auditing knowledge: Reflexive analysis. Inf. cult. soc. [online]. 2016, n.35, pp.65-90. ISSN 1514-8327.

The knowledge audit is a diagnostic and assessment tool to analyze the tacit and explicit knowledge in organizations and the performance of the systems conceived to their managements, with the purpose of detecting lack or duplication of knowledge that interfere with the professional development, innovation and competitive progress of the organization. In this sense, a reflexive study of nine methodologies, seven models and one method for knowledge audit in the current organizations is carried out. Comparisons in the object of study in relation to twelve aspects in common that analyze this process are established. Selection is based on being the most representative due to the detail given to the treatment of each stage and the instruments and techniques for data collection, the Burnett et al methodology, Cheung et al methodology, Perez-Soltero et al methodology; and Ganasan and Dominic Model of exhaustive knowledge audit.

Palabras clave : Knowledge audit; Knowledge management; Methodologies; Models.

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