Abstract

HAIDAR, Julieta; DIANA MENENDEZ, Nicolás  and  ARIAS, Cora Cecilia. The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina. Rev. Pilquen. secc. cienc. soc. [online]. 2020, vol.23, n.4, pp.15-28. ISSN 1851-3123.

We discuss how algorithmic management and work organization on platforms create conditions that enable or obstruct the collective organization of workers, and how these workers use these same characteristics to develop collective strategies of resistance. This is a qualitative approach, based on in-depth interviews with activists and delivery people from the three main delivery companies in Buenos Aires City. In the conclusions we show that the characteristics of algorithmic management generated feelings of dissatisfaction among the riders who, encouraged by the activists, helped to develop associative power resources, articulated with the bargaining power in the workplace and the discursive power to resist business operating practices.

Keywords : Algorithmic management; Platform; Trade unions; Power resources.

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